I can call a spade a spade - backward compatibility is important, and the behavior of tasks in Outlook is unlikely to change. And I can give my advice and opinion without meaningless drivel. Answering questions here is not my job - I do that I've been working with Outlook (as a developer) for the last 18 years. I am a developer just like most people in this forum. Larry, I think you are missing one important piece - I do NOT work for Microsoft. I'll stand by now while Dmitry attacks my response. Perhaps there is a reason he is working the same job four years later (which is really odd in the IT field by the way). Dmitry responded then, and he is responding now. This thread was created over four years ago. We get that, but simply making sure the request was added to the list would have addressed the concern. It is possible that it will never be implemented. We know that enhancement lists are prioritized. 'we appreciate the input and will add that to our list of feature enhancements.' A customer-facing role is just not for you. Dmitry, you are not suited for this line of work. I don't look for appointments in my task list, nor do I look for tasks in my appointment list.ĭmitry's response lacks any customer service mindset at all that is the concern. 2) we aren't going to change it and 3 ) deal with it.Ī task and an appointment are different things. I understand the frustration, because Dmitry's response was essentially 1) it isn't designed that way. This is Microsoft LandĪnd I am here, because I was looking for an answer as to whether a time could be added. You'd be losing customers, having your manager called etc you'll either end up in a physical fight, have a customer that's yelling, try telling someone to act like a grown up as a customer service rep in person in a real job. just because you didn't like the way they responded when they were frustrated. however you decide to further insult already frustrated customers by insinuating that they aren't grown ups. You actually included the link to the feature request page. Ken Slovak (MVP) is the one who sparked users frustration with his response that indicated that he didn't care a lick about what the customers want, and that it wasn't going to change.
If, on the other hand, you want your post to be ignored, fuming and using profanities is usually very effective. To make sure your opinion is taken into account, it will greatly help if you would state your case clearly and convincingly. Microsoft Product Managers pay very close attention to the customer requests.
If you want a feature in Outlook to change, there is an appropriate channel. Microsoft is eventually going to fade out like IBM if they don't change.Īs I said before, grownups usually don't use words like "crappy" and "wtf". Really it's more like they just don't want to spend their time on this and potentially have less people using the recently bought out "wunderlist" They will just listen to the Microsoft reps such as yourself when you suggest to incorrectly use "Appointments" for tasks/to-do lists. So not enough people will "vote up" that feature request to cause change. and point people to the Feature Request.īut this is a very small piece of Outlook that already goes pretty un-used by most, likely due to the lack of proper scheduling. In my opinion, THAT sounds like a very NON grown up response.īut of course you have to defend your own, and call out the customer and insinuate that they aren't a grown up. He did NOT include the link to the feature requests.
#How to set a task in outlook mod#
The Mod Ken Slovak before you stated "things aren't going to change" and repeated in his next post "it's not going to change" due to design of many years ago. While I agree people should respond maturely, Object Model should have been Version 5.5 is now available! Lashing out at somebody who simply explains how things work but is in not way responsible for design and implementation of that feature does not normally cause anybody to be "understanding". And that the best you can do is either live with it or try to change it in theįuture (e.g. Grownups usually understand that there are some things that cannot be changed. It is pretty hard to be understanding if your answer is called "a rather crappy one".
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